Privacy Policy2019-10-23T14:43:22+10:00

Introduction

The Privacy Policy of Noosa Van Lines applies to all personal information collected by us. We recognise the importance of protecting and safeguarding your privacy when you deal with us and we are committed to complying with Commonwealth legislation governing the privacy of personal information collected by businesses.

Collection of Information

We will only collect personal information that is necessary for one or more of our functions or activities. Such circumstances include: If you contact Noosa Van Lines, we may keep a record of that correspondence. When you establish or access an account or order product from us. When you place a quote request on our Web Site to enquire about the price of our goods and/or services, we may require you to provide us with contact information including your name, address, telephone number or email address and financial information (such as credit card details). When you conduct certain types of transactions such as cheque purchases or refunds. When you submit your e-mail address to our Newsletter mailing list. Financial information that is collected via the Web Site is used by us to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is strictly confidential and held on secure servers in controlled facilities. If you do not provide any information requested, Noosa Van Lines may not be able to fulfil one or more of the purposes of collection of your personal information.

Use or Disclosure of Personal Information to Others

We may use or disclose personal information for the primary purpose for which the personal information was collected or for purposes related to, or ancillary to, that primary purpose. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information. In addition, we may use or disclose personal information held about you where you have consented to such use or disclosure or where such use or disclosure is required under or authorised by law, or where we reasonably believe that the use or disclosure is necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for or conduct of proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

Security and Storage

Noosa Van Lines places great importance on the security of all information associated with our customers, clients and contractors. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Noosa Van Lines secures personal information in the same way we safeguard our own sensitive information. We appreciate that no data transmission over the Internet can be guaranteed to be secure and we therefore strive to protect users’ personal information by constantly improving the business processes and technology which we use to protect data.

Cookies

As you browse noosavanlines.com.au, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner then enables us to present you with retargeting advertising on other sites based on your previous interaction with this website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

Access to and Correction of Personal Information

Noosa Van Lines is committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and Web Site users. So long as your request for your personal information is in accordance with the National Privacy Principles, then we will give you access to that information through our Privacy Officer: E-Mail: info@noosavanlines.com.au. If we refuse to provide you with access to personal information about you, we will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act 1988.

Complaints

If you have a complaint about our Privacy Policy or the collection or use of your personal information, your complaint should be directed in the first instance to us By E-mail: info@noosavanlines.com.au. Should you wish to read more information on privacy legislation or the National Privacy Principles, we recommend that you visit the Federal Privacy Commissioner’s Web Site at www.oaic.gov.au.

Acceptance

You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.

Noosa Van Lines
3 Production Street,
Noosaville, QLD 4566
Australia
Email:info@noosavanlines.com.au
Telephone: (07) 5449 8922

This was my fourth dealing with Noosa Van Lines over the last 6 years, transporting various bits and pieces over the years from Sydney to our home here at Castaways Beach. I have always found the team at NVL to be helpful, reliable and understanding , each move going smoothly and with care care and consideration. I would highly recommend Noosa Van Lines and am comfortable in the knowledge I am using and supporting a long standing local company.

Virginia Hart, Rozelle NSW to Castaways QLD

Noosa Van Lines arranged our move from Victoria to the Sunshine Coast. From start to finish it was handled professionally. From pick up to delivery it was on schedule and handled quickly. I cannot find fault with anything. Highly recommended

Pauline Hollard

Noosa Van Lines made our interstate move easy and hassle free. Their communication and reliability were top notch and they were all very friendly to boot. Our things were handled with great care and we would have no hesitation in recommending their services to anyone! Thanks for everything.

Jonathon & Stacey, Berwick VIC to Noosaville QLD

We have used Noose Van Lines to move us, on a number of occasions. A number of our friends have also done the same. We have been very satisfied with their professionalism, their communications throughout the whole process, and their friendliness. I definitely would recommend them to any prospective customers.

Martyn & Liz, Flaxton QLD to Merewether NSW

Great service – we have never moved interstate before but the service provided by Noosa Van Lines put our minds at ease. The move went well with the staff being punctual, courteous and professional. Would recommend this company to anyone.

Peter & Meredith, Briar Hill VIC to Castaway Beach QLD

We have used Noosa Van Lines for multiple moves over the last few years. Their service is impeccable, they offer great value, exemplary customer care, professional in every way. We can’t fault them, from admin to operations they are unbeatable, we wouldn’t trust our move with anyone else. Thanks guys/girls, you are all amazing!

Sam Hopper

Definitely 5-star rating. The whole team at Noosa Van Lines is fantastic from the preliminary quote visit to the time they left the new property with everything installed in the right places. Everyone so agreeable and considerate throughout it made what could have been a traumatic event into a trouble-free one . Thank you all. If I do ever move again, you will be my first choice.

Myra Doyle

What can I say… Absolutely fantastic job by the team, highly professional, super quick, no damage or breakages. Could not be happier. We have moved many times Internationally and Nationally and this experience was the best moving experience we have ever had. Highly Recommended

Adam

From the first phone call to delivery the guys at Noosa Van Lines were awesome They were helpful, polite and a pleasure to deal with I would definitely use them again

Kim, Essendon VIC to Ascot QLD

We’ve used you before and we will use you again – the service was simple and on time and all communication was courteous. We think you are wonderful. Thanks for all your help.

Cherie Parker, Point Cook VIC to Kallangur QLD

We have used Noosa Van lines many times to move items between Sydney and the Sunshine Coast. Always excellent service at a fair price.

Paul Whittingham, Sydney NSW to Sunshine Coast QLD

Noosa van lines made our interstate move so easy. The team were so professional and careful with all our things, nothing was damaged and they were so quick. I’m so glad we decided to go with the NVL team, it was very much a stress free experience.

Francis, Sydney NSW to Sunshine Coast QLD